tkk77's Privacy Policy
tkk77 treats the security of your personal information as its top priority. In this policy, we clearly describe how your information is collected, used, and protected.
Introduction and Scope
tkk77 (hereinafter "we", "our", or "the platform") operates a reliable online gaming service for users in Bangladesh. We believe that the privacy of your personal information is a fundamental right, and it is our responsibility to protect that right.
This privacy policy describes what information we collect, why we collect it, and how we use it when you visit the tkk77 website, open an account, play games, make deposits or withdrawals, or contact us.
This policy applies to all services and products of tkk77. If you disagree with any term of this policy, please stop using our platform and contact us.
Information We Collect
tkk77 may collect the following types of information to ensure your service and maintain security:
2.1 Information You Provide Directly
Information you voluntarily provide when you register on our platform or use our services:
- Full name and date of birth
- Email address
- Valid national ID card or passport number (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for processing transactions)
- Preferred language and communication method
2.2 Automatically Collected Information
When you use our website, certain information is collected automatically:
- IP address and device type
- Browser type and operating system
- Time and date of site visits and which pages were viewed
- Data collected through cookies and similar tracking technologies
- Gaming activity and transaction logs
2.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may sometimes receive limited information about you from payment providers or identity verification services.
Purpose of Using Your Information
tkk77 uses your information only for the following legitimate purposes:
- Account management: To handle registration, login, and the security of your account.
- Transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
- Identity verification: To confirm a customer's identity in order to prevent fraud and money laundering.
- Customer support: To resolve your questions and issues, and to provide assistance through 24/7 live chat.
- Platform improvement: To enhance the user experience and add new features.
- Security monitoring: To detect suspicious activity and keep the platform secure.
- Communication: To send important service updates, security notices, and promotional information (with your consent).
- Responsible gaming: To monitor gaming habits and provide responsible gaming tools.
Data Storage and Protection
tkk77 has adopted industry-standard security measures to ensure the protection of your personal information. All our data transmissions are secured through SSL (Secure Socket Layer) encryption.
We store your information on secure servers and use firewalls, encryption, and access controls to prevent unauthorized access. Only employees who need to view your information as part of their job duties are granted access to it.
4.1 Data Retention Period
We will retain your information only for as long as it is necessary to provide services or to fulfill legal obligations. Even after your account is closed, some information may be retained for a set period to meet legal and regulatory requirements.
4.2 Response to a Data Breach
If a data breach occurs for any reason, we will notify the affected users as quickly as possible and take the necessary steps to limit the damage.
Sharing Information with Third Parties
tkk77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment processors: With payment service providers such as bKash, Nagad, Rocket, and bank transfer, solely for the purpose of completing transactions.
- Identity verification services: With trusted organizations that help confirm your identity and prevent fraud.
- Legal requirements: In response to a court order or a legitimate request from a law enforcement agency.
- Technology service providers: With trusted partners who provide hosting, analytics, and security services — who are required to comply with our privacy standards.
Before sharing information with any third party, we ensure that they comply with appropriate data protection measures.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the tkk77 website. Cookies are small text files stored on your device that help make our platform more effective.
6.1 Types of Cookies and Their Purpose
- Essential cookies: Essential for maintaining login sessions and ensuring security.
- Functional cookies: Remember your preferences and language settings.
- Analytical cookies: Help us understand site usage and improve the experience.
6.2 Cookie Controls
You can disable cookies by changing your browser settings. However, disabling certain essential cookies may limit some functionality of the platform.
Your Rights
As a tkk77 user, you have the following rights regarding your own information:
7.1 Right to Access Your Information
You can contact us at any time to find out what information we hold about you. We will provide that information within a reasonable time.
7.2 Right to Correct Your Information
If the information we hold about you is incorrect or outdated, you may request a correction. We will update it after appropriate verification.
7.3 Request to Delete Your Information
In certain circumstances, you may request that your personal information be deleted. However, this request may be limited in cases of legal obligations or ongoing disputes.
7.4 Right to Opt Out of Marketing Communications
You may request at any time to stop receiving our promotional emails or messages. To do so, please contact our support team.
To exercise any of the above rights, please email us at: [email protected]
Protection of Minors' Information
tkk77 strictly provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from minors.
If we become aware that a minor has opened an account or provided information on our platform, we will immediately delete that information and cancel the account.
If you are aware that a minor is using our platform, please contact us immediately.
International Data Transfers
Our servers and technology infrastructure may be located in various countries. Even if your information is transferred outside of Bangladesh, we ensure that it receives the same level of protection at all times.
We work only with third parties who comply with internationally recognized data protection standards and who guarantee data security through appropriate agreements.
Changes to the Policy
tkk77 may update this privacy policy from time to time. If any significant changes are made, we will post a clear notice on the platform and update the "Last updated" date at the top of the page.
Continued use of the platform after a policy change will be considered acceptance of the updated policy. We therefore advise you to review this page periodically.
Responsible Gaming and Data Protection
tkk77 places the highest importance on responsible gaming. We may use information about your gaming behavior to assist you — if your gaming patterns appear concerning, our support team may reach out to you.
Information collected for this purpose is used solely for your protection and is not shared with any third party. To learn more about responsible gaming, please visit our Responsible Gaming page.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will process your request as quickly as possible.
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We aim to respond to all valid data rights requests within 30 business days.